Fabrizio Santoro

Fabrizio Santoro

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This profile is also available in French

Biography

Dr Fabrizio Santoro is a Research Fellow at the Institute of Development Studies and Senior Research Fellow at ICTD where he co-leads the Digital Public Infrastructure (DPI) programme. Previously, he was Research Lead for the second component of the ICTD’s DIGITAX Research Programme. His main research interests relate to technology, tax compliance and tax policy, with a strong focus on impact evaluation methodologies and quantitative analysis. He holds a PhD in Economics from the University of Sussex. His research focussed particularly on Rwanda, Uganda, Eswatini, Ghana.

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Research in Brief

Technology Evolution and Tax Compliance: Evidence from Rwanda

September 2023
Lucia Rossel, Fabrizio Santoro, Naphtal Hakizimana

Research in Brief

Explaining Informal Taxation and Revenue Generation: Evidence from south-central Somalia

August 2023
Vanessa van den Boogaard, Fabrizio Santoro

African Tax Administration Paper

Technology Evolution and Tax Compliance: Evidence from Rwanda

August 2023
Naphtal Hakizimana, Fabrizio Santoro

Policy Brief

Why Mass Tax Registration Campaigns Do Not Work

July 2023
Max Gallien, Giulia Mascagni, Mick Moore, Giovanni Occhiali, Wilson Prichard, Fabrizio Santoro, Celeste Scarpini, Vanessa van den Boogaard

Research in Brief

Technology and Tax: Adoption and Impacts of E-services in Rwanda

June 2023
Kelbesa Megersa, Fabrizio Santoro, Adrienne Lees, Marco Carreras, Theonille Mukamana, Naphtal Hakizimana, Yves Nsengiyumva

Research in Brief

Digital Merchant Payments as a Medium of Tax Compliance

June 2023
Kelbesa Megersa, Ludovic Bernad, Yves Nsengiyumva, Benjamin Byinshi, Naphtal Hakizimana, Fabrizio Santoro
Closeup of a Pakistani currency notes with a calculator and wallet
12 October 2026

Digital Public Infrastructure and taxes: Pakistan’s high-stakes experiment

Digital Public Infrastructure (DPI) is revolutionising how governments worldwide deliver services, engage with citizens, and perform core functions. By promoting…

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Group photo of diverse professionals standing together at a conference event with badges and a presentation screen in the background.
21 September 2026

Are tax administrations AI-ready? Lessons from ICTD’s Forum on the Future of Tax Reform

The new World Bank World Development Report argues that tax administration is one of the more plausible early use cases…

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Why digitalisation alone won’t fix Africa’s tax systems: 6 steps for real impact
8 October 2025

Why digitalisation alone won’t fix Africa’s tax systems: 6 steps for real impact

For many African tax administrations seeking to boost revenue, digital tools appear transformative but is it really the case?…
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Bridging the divide: Rwanda’s quest for equitable digital governance
30 May 2025

Bridging the divide: Rwanda’s quest for equitable digital governance

In Rwanda, digital transformation is driven by IremboGov, an integrated e-government platform that streamlines access to essential services. While this…
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From Identification to Stronger Tax Administration: Can Digital IDs Deliver?
16 April 2025

From Identification to Stronger Tax Administration: Can Digital IDs Deliver?

In many low- and middle-income countries (LMICs), strengthening state capacity and expanding the tax base are fundamental to improving public…

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How digital public infrastructure could transform tax administration in Africa
18 October 2024

How digital public infrastructure could transform tax administration in Africa

Evidence suggests that digital public infrastructure (DPI) can greatly simplify tax administration and boost tax compliance. However, some persistent challenges…

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A conference room full of people in professional attire, facing a projected screen upfront.
27 October 2026

ICTD hosts digital payments discussion at IMF/World Bank Annual Meetings

Researchers from the International Centre for Tax and Development (ICTD) joined policymakers, researchers, and development partners in Bangkok this month,…

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Three ICTD researchers stood behind large white block latters spelling ATRN.
9 October 2026

ICTD researchers at Africa’s largest tax research gathering, Rwanda

Researchers from the International Centre for Tax and Development (ICTD) joined more than 280 tax administrators, policymakers, academics, and development…

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Large glass convention centre with large golden flame sculpture and flag poles.
2 October 2026

ICTD at the 2026 IMF/World Bank Annual Meetings

ICTD is co-hosting two side events at the 2026 IMF/World Bank Annual Meetings which this year are taking place in…

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ICTD at the Global Digital Public Infrastructure Summit
19 November 2025

ICTD at the Global Digital Public Infrastructure Summit

The summit reinforced that the journey toward safe, inclusive digital public infrastructure is still unfolding. Through our DPI and Tax…
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ICTD joins 10th African Tax Research Network Congress in Cape Town
30 September 2025

ICTD joins 10th African Tax Research Network Congress in Cape Town

A long-standing ATAF friend and partner, ICTD co-sponsored this year’s Annual Congress and actively contributed to the event through panel…
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Pakistan’s bid to raise more revenue: a closer look at wealth taxes and DPI
30 June 2025

Pakistan’s bid to raise more revenue: a closer look at wealth taxes and DPI

With a projected deficit of 3.9% of GDP and multiple economic challenges, one equitable way to raise revenue in Pakistan…
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ICTD at the 10th Annual ATRN Congress for Contemporary Taxation Issues in Africa

ICTD at the 10th Annual ATRN Congress for Contemporary Taxation Issues in Africa

In person

18 September 2025 – 09:00

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Timezone: UTC

Century City Conference Centre, Century City, Cape Town, South Africa
ICTD Researchers Fabrizio Santoro and Dominic Ogembo will lead a masterclass on how Digital Public Infrastructure can shape the future of equitable taxation in Africa, drawing on findings from the Centre’s DIGITAX Research Programme, at the ATRN Congress.
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Webinar: AI in Tax Administration

Webinar: AI in Tax Administration

Virtual

25 June 2025 – 14:00

•

Timezone: Europe/London

This ICTD-World Bank webinar dives into cutting-edge developments in AI and their implications for tax policy and administration.
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WEBINAR: Simplifying and digitalising tax systems

WEBINAR: Simplifying and digitalising tax systems

Virtual

1 April 2025 – 14:00

•

Timezone: Europe/London

Join ICTD Research Fellow, Fabrizio Santoro, online to discuss simplifying and digitising tax systems.
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Research in Brief 82 republished in Bangladeshi The Daily Star
16 March 2023

Research in Brief 82 republished in Bangladeshi The Daily Star

ICTD’s research in brief about the promise and limits of IT technology was republished in The Daily Star, a Bangladeshi…

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ICTD research featured in article by The New Times
17 September 2019

ICTD research featured in article by The New Times

The New Times is a national English language newspaper in Rwanda. The article by Tokiso Nthebe & Aimee Dushime on…

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